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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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arrow160

June 22, 2026

5  out of  5
rating by arrow160
"They were super helpful i thought it would take a long time to add a new car to the insurance but everything went really smoothly and quick and they were really nice and super helpful!"
We responded:
"Thank You so much for your positive feedback and review! We truly value your business!! Thank You!!"
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Ryan Glynn

June 17, 2026

5  out of  5
rating by Ryan Glynn
"I highly recommend Pat, Sam, and the team at State Farm!"
We responded:
"Hi Ryan! We appreciate you very much!! Thank You!!"
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Kellie Huckins

June 16, 2026

5  out of  5
rating by Kellie Huckins
"I love this insurance office. I've moved many places throughout the valley but keep this office as my go to. The staff is is great and really work hard to make sure all my needs are taken care of. Thank you to Ashley and Sam who have helped me through various changes and needs. This office communicates well and effectively.
I love that when I'm car shopping they can look up the vehicle for me and tell me the cost and were ready to go at the time of purchase.
When I finally got my first home, the bundle option helped a lot and the addition to insurance was flawless.
There was clear communication when the mortgage company switched hands and payments needed to be updated.
Great people, great office!"
We responded:
"Hi Kellie! Thank You for Awesome review and comments!! We truly appreciate your business and your loyalty to our office!! Ashley and Sam were delighted when they saw your review! We will continue to raise the bar as it relates to communication and customer service!
"
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Brian Forney

June 4, 2026

5  out of  5
rating by Brian Forney
"I have been with Pat Estfan for many, many years.
In that time I have had a few claims here and there. The entire office is stellar, you are treated like family not like just another number.
We, as consumers have a lot of options when it comes to insurance, I can’t speak to other State Farm offices, but Pat Estfan’s office is without reservation the best group of people I have had the pleasure of doing business with for going on 25+ years and I don’t see that changing.
You will NOT find better people to take care of you and your insurance needs."
We responded:
"Hi Brian, I can't thank you enough for your uplifting words and your loyalty for over 25 years!! Your positive review motivates and reminds us of why it is so important to take care of our customers!! Everyone and everything we do matter, when it comes to taking care of customers just like you!! We very much appreciate you and we will continue to work very hard to earn your business!!"
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Lindsey Phillips

May 28, 2026

5  out of  5
rating by Lindsey Phillips
"I have been a client of Pat’s since I moved to Arizona in 1999. Every interaction with the team there has been great! They provide the best customer service. They take the time to answer all my questions and always provide timely information. I would highly recommend using them!"
We responded:
"Hey Lindsey, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. Your Loyalty and Trust in our office means a lot to us!! Thank You!!!"
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Chloe Cirzan

May 26, 2026

5  out of  5
rating by Chloe Cirzan
"Sam is awesome!! He always helps me out in a timely matter and is so efficient! He takes care of everything and always answers my questions!"
We responded:
"Hi Chloe! Thank You for your very positive review! Sam and our team appreciate it very much!! Thank You!! "
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Mikey Kline

May 23, 2026

5  out of  5
rating by Mikey Kline
"Was an absolute pleasure doing business with pat"
We responded:
"Hi Mikey, Thank You So Much!! I really appreciate your positive review!"
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Polly Norton

May 23, 2026

5  out of  5
rating by Polly Norton
"I've been working with Sam the last couple of years for my home and auto insurance, and more recently for an umbrella policy. He was able to save me quite a bit by bundling my coverages. I love that someone always answers the phone. I had purchased auto insurance for several years through online companies, and it's nice to be back with a dedicated agent."
We responded:
"Polly, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience with Sam. Let us know what we need to do to earn your continued loyalty. Thank You!"
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Melody M

May 23, 2026

5  out of  5
rating by Melody M
"Great service!! Friendly, helpful and quote was lower than my insurance carrier. So went with them. Very happy so far."
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Roni Veroni

April 22, 2026

5  out of  5
rating by Roni Veroni
"I am so happy i was able to find Sam. He was so professional and patient with us helping us decide for 2 months on the best plans for our vehicles and home. He is amazing!! I strongly recommend working with him to find the best coverage plans and save you money. Thanks Sam :-)"
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Ken Morgan

April 15, 2026

5  out of  5
rating by Ken Morgan
"Sam was able to save me almost $100 a month on my auto, RV, and homeowner's policies. Bundling is the way to go. I didn't realize just how much my previous insurance companies were gouging me. I believe that Sam understands his products and it's apparent that he knows he is in the people business as much as the insurance business. It is nice to deal with someone right here in Phoenix instead of a nameless, faceless someone who is hundreds of miles away. Thank you Sam."
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Nicole Prenovost

April 8, 2026

5  out of  5
rating by Nicole Prenovost
"My husband and I would like to express our gratitude for the assistance Sam provided with our home, auto, and life insurance policies. He secured significant savings compared to our previous coverage, which is greatly appreciated by our growing family.

Sam was exceptionally responsive and knowledgeable, addressing all of our questions via phone, email, and text with patience and professionalism. We have already begun recommending his services to our friends and family. Thank you again for your help and God Bless."
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jake morrison

March 18, 2026

5  out of  5
rating by jake morrison
"Kallie’s is so informative and helpful. I couldn’t ask for a more friendly person to work with on my insurance experience. You can tell she truly cares about her work and wants to give every customer the best experience that she possibly can. Pat has an absolute awesome team! I can’t recommend them enough!"
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Nathan McCann

March 13, 2026

5  out of  5
rating by Nathan McCann
"Super responsive and helpful with any questions I have!"
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13ecker

March 11, 2026

5  out of  5
rating by 13ecker
"I've have been a policy holder with Pat for roughly 10 years now. They have been really easy to work with for an insurance agency, but have stood apart from others by ensuring I understand what my coverages are and how they will fit in with my needs as a customer. They are quick to answer any questions and even faster on updating coverages when I need it the most with the price of transparency this group get my business."
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KMcQuade9

March 11, 2026

5  out of  5
rating by KMcQuade9
"Pat’s team is great to work with, Ashley is always fast to get back to me and is very professional!"
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J&S Kanaba

March 11, 2026

5  out of  5
rating by J&S Kanaba
"Sam always responds quickly to our questions or needs. Highly recommeded!"
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Kevin Spicer

March 6, 2026

5  out of  5
rating by Kevin Spicer
"Very happy with Pat and his attention to detail answering all our questions to ensure our policies fit our needs. Appreciate letting us know how money could be saved as well! Significant savings from our USAA policies."
We responded:
"Hi Kevin! Thank You! We will continue to work very hard to earn your business!!"
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Brandon

March 3, 2026

5  out of  5
rating by Brandon
"Sam was incredible to work with. He helped me set up both my new car, life and homeowners insurance and made the entire process simple and stress-free. He was extremely knowledgeable and had clear answers to every question I threw at him. What really stood out was his service. Due to a email issue he personally brought the paperwork to my house in Surprise so I could sign everything without having to run around. That level of effort and professionalism is rare these days.
Very personable, very knowledgeable, and someone I would absolutely recommend to anyone looking for insurance."
We responded:
"Hi Brandon, Sam and I are very appreciative of you taking the time to share your experience with us!! We know how very important it is today to make sure we take care of our customers!! We will continue to work very hard exceed your expectations!
Thank You for giving us the opportunity to take care of your insurance!! "
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Dean Whittle

March 2, 2026

5  out of  5
rating by Dean Whittle
"We have used this office for all of our insurance policies for many years. Pat's team has always given us outstanding customer service for all our needs. I recently discovered that though my mother has her condo policy with State Farm, her auto insurance is through a separate company. Via an awkward 3 way call with my mother and myself, Justin helped us choose more appropriate coverage options and combined with her bundle discount...it resulted in being about half of what she was paying, saving her about $500 a year.

Knowing how uncomfortable these types of things make her feel, I can't express highly enough how much I appreciate Justin's expertise, professionalism and genuine patience.

Thank you and great job!"
We responded:
"Hi Dean, Thank You!! Justin really appreciates your very kind words and taking a minute to share your experience! We will continue to work very hard to earn your business! Thank You again Dean! We truly appreciate it!!"
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Milinda Dawson

February 25, 2026

5  out of  5
rating by Milinda Dawson
"They are so helpful and very friendly. You won't be disappointed with such customer service excellence!"
We responded:
"HI Milinda! Thank You so very much for your very positive review!! We really appreciate you and the opportunity to take care of your insurance! We will continue to exceed your expectations!"
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Kc C

February 25, 2026

1  out of  5
rating by Kc C
"Why are you having some random person deliver unmarked letters to my home at 10pm?! No way we are opening this and we have multiple no solicitation signs."
We responded:
"Hi Kc, it was my son Sam who works here in the office and who lives in your neighborhood. He and his wife were on their evening walk and left a letter with his business card on his neighbor's doorsteps. No negative intent meant! "
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Alexis Johnson

February 13, 2026

5  out of  5
rating by Alexis Johnson
"Amazing! Everyone in the office is absolutely amazing, always willing to answer questions and help!"
We responded:
"Thank You Alexis!! We want you to know how much we appreciate you and the opportunity to take care of your insurance needs. We will continue to work hard to earn your business."
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Clark Hamblin

February 11, 2026

5  out of  5
rating by Clark Hamblin
"Have been with Pat for 24 years, that should tell you plenty. Great, friendly, competent service every year. Got a question, they always have time for an answer."
We responded:
"Hi Clark, I appreciate you taking a few minutes to share. Thank you so much for your loyalty and trust over the past 24 years. We will work hard to continue going above and beyond! We look forward to serving you for many more years to come:)"
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howard smith

January 30, 2026

5  out of  5
rating by howard smith
"Great as usual"
We responded:
"Thank You Howard!! We very much appreciate it, and we appreciate your loyalty to our office and State Farm!"